06 / Frequently asked questions
Clear answers about Aavansoft.
These answers summarize the service catalogue. Company-specific details are confirmed per engagement.
What services does Aavansoft provide?
The catalogue covers data engineering, governance, analytics, AI and machine learning, graph and causal analytics, scientific computing, optimization, MLOps, UI/UX design and technical support.
What does the data stack include?
It spans data infrastructure, governance, analytics, AI and machine learning, graph and knowledge systems, scientific computing, decision intelligence, optimization, data products and managed AI operations.
What technical support areas are listed?
Service desk assistance, infrastructure and cloud support, applications and enterprise systems, data and AI operations, cybersecurity, monitoring, backup and recovery, and managed IT services.
How does Aavansoft approach delivery quality?
The principles are evidence before claims, architecture before tools, validation before deployment, security and governance by design, and measurable business value.
What is the difference between response time and resolution time?
Response time is the target time to acknowledge an incident. Resolution time is the target time to restore service or resolve the issue. A support agreement defines both separately, including dependencies and exceptions.
Which technologies are included in the technology stack?
The list includes programming languages, web and mobile technologies, scientific computing libraries, machine learning frameworks, scientific AI, graph technologies, data storage, distributed systems, AI runtimes and autonomous AI components.
Does the service list guarantee a specific result or service level?
No. A service list alone does not establish operational capability. Scope, availability, response targets, resolution targets, security controls and reporting are agreed for each engagement.